About Us
Welcome to Step Towards Wellness! Our mission is to empower you to take control of your healthcare journey by helping you find the right provider.
We understand that this path is deeply personal, and we recognize that each experience is unique.
At Step Towards Wellness, we want you to feel confident and supported every step of the way. We offer flexible options to ensure your experience
is tailored to your needs—from choosing a provider whose schedule works for you to selecting a gender identity that feels most comfortable.
Plus, you can connect with your provider through messaging or a phone call before making any commitments.
Your wellness journey is yours to define—and we’re here to make sure you feel confident in every decision along the way.
Transforming Lives
Through Care
Welcome Message from Our CEO
With a background in mental health, I’ve witnessed firsthand the challenges people face in finding the right provider. Many individuals expressed frustration over barriers like scheduling conflicts, gender preferences, specialty mismatches, or simply wishing they could connect with a provider before committing. I became deeply passionate about the idea of client-led care, where you have the power to choose the professional who best aligns with your needs.
At Step Towards Wellness, we’ve made it our mission to ensure you feel heard, respected, and empowered every step of the way. We understand the importance of the therapeutic relationship, and we’re committed to creating a space where you can confidently take control of your mental wellness journey.
Joseph Doolenan
CEO, Zenlift
Our Mission
Promoting Mental Wellness
Our mission is to create a supportive environment where mental wellness is prioritized. We focus on helping individuals develop the tools and strategies needed for long-term emotional health, ensuring they feel understood, nurtured, and empowered on their journey to well-being.
Empowering Individuals
We are dedicated to empowering individuals to take charge of their mental health. By providing personalized care and guidance, we aim to inspire confidence and self-awareness, enabling our clients to make informed decisions about their mental wellness and create lasting positive change in their lives.
Supporting Personal Growth
We are committed to nurturing each individual's unique path to growth. By offering personalized care and guidance, we empower you to build resilience, discover your strengths, and make lasting changes that support your ongoing personal development. Your journey is unique, and we’re here to help you thrive at your own pace.
Mental Health by the
Numbers
Vulputate bibendum erat morbi interdum diam sit. Eu sit dolor vel sodales sed nibh ut. Ac fringilla fames eget a aliquet. Gravida placerat viverra purus sed ac ultricies sem nulla.
1500+
Satisfied Clients
1200+
Positive Reviews
200+
Workshops Held
1800+
Therapy Sessions
Understanding Our
Approach
At Step Towards Wellness, we've carefully crafted every aspect of our process to ensure you feel empowered and supported throughout your journey. We believe in giving you control over your care, starting with the ability to hand-select your own care team. Your wellness journey is in your hands, and we’re here to guide you every step of the way.
Take Our Assessment
The first step is to complete our personalized assessment. This helps us understand your unique needs and preferences so we can match you with providers who are the best fit for you.
Connect with Your Matches
Once you receive your matches, we encourage you to reach out to your top choices. You can message or call them to ensure there’s a good fit before committing to work together. If you ever feel that a match isn’t quite right, no worries—you can always choose to work with a different provider.
Join Our Waitlist (If Needed)
If you’re unable to find the right match right away, we invite you to join our waitlist. Providers will review your needs and reach out when a spot becomes available.
Begin Your Therapeutic Journey
Once you’ve selected your care team, it’s time to start your healing journey. You’ll receive ongoing support and care, with a team dedicated to helping you thrive.
Getting Started
If you have any questions, please feel free to reach out to us at
How do I find the right provider for me?
We’re honored to be part of your mental health journey! To get started, simply fill out our brief questionnaire—it helps us match you with providers who align with your needs and preferences. From there, you can schedule a free consultation to make sure it feels like the right fit before beginning care.
What should I expect during my first session?
Your first session is a chance for you and your provider to get to know each other. You’ll talk through your background, goals, and what brought you to therapy. It’s a supportive, judgment-free space designed to help you feel heard, understood, and empowered to take the next step.
What is a consultation, and how do I schedule one?
A consultation is a free, 15-minute call with a provider. It’s a great opportunity to introduce yourself, ask questions, and get a feel for the provider’s style and approach. You can schedule a consultation directly through our platform after reviewing your matches.
Can I message a provider before booking a session?
Absolutely! You’re welcome to use our chat feature to connect with providers before committing to a session. At Step Towards Wellness, we believe in putting care into your hands—you deserve to feel empowered and informed every step of the way. Our providers are here to support you and can guide you through next steps within their individual practices.
What if I don’t connect with my provider? Can I switch?
Yes, you can absolutely switch providers at any time. Finding the right fit is important, and it’s okay if the first provider you meet isn’t quite right for you. We’re here to help you continue your search until you find someone who truly meets your needs.
Booking & Sessions
Step Towards Wellness does not provide clinical services directly
How do I book an appointment?
Appointments are booked outside of Step Towards Wellness. Our providers are here to support you and can guide you through next steps within their individual practices.
Are all sessions virtual, or do you offer in-person options?
We offer in-person, phone, and virtual options!
How long are therapy sessions?
Therapy sessions are typically 53-55 minutes long.
How often should I see my provider?
As you work with your provider they will support you in a treatment plan that best supports your needs! They often range from weekly to bi-weekly sessions depending on the care plan set by your provider.
What if I need to cancel or reschedule an appointment?
Each of our providers have their own cancellation policies that best fit their own practices. Most common cancellation policies request 24-48 hours notice for cancellations or reschedules. However, this varies between each of our providers.
Payments & Insurance
Step Towards Wellness does not provide clinical services directly
Do you accept insurance?
Step Towards Wellness partners with providers who may accept a variety of insurance plans. However, because each provider operates independently, insurance acceptance varies. We strongly recommend that you contact your insurance company directly to confirm your mental health benefits, coverage, and any out-of-pocket costs before beginning care.
How much do sessions cost without insurance?
Session fees are determined by each provider or their practice group. While rates may vary, you can generally expect to pay between $100–$200 per session. Your provider will confirm their specific rates during your consultation or intake process.
Do you offer sliding scale or reduced-fee options?
Many providers offer sliding scale or reduced-fee options based on financial need. These options are set individually by each provider or their practice, so we encourage you to ask about availability during your consultation.
How do I pay for my sessions?
All payments are handled directly through your provider or their practice. Step Towards Wellness does not process or collect payments for therapy sessions.
Privacy & Safety
Step Towards Wellness does not provide clinical services directly
Is my information confidential?
Step Towards Wellness is not a HIPAA-compliant platform. However, we take privacy seriously and ensure that all account information is secured with a username and password. We encourage you to avoid sharing sensitive health information through the platform and to discuss any personal or medical details directly with your provider within their secure practice systems.
Are sessions secure and HIPAA-compliant?
Therapy sessions are not conducted through Step Towards Wellness. We are a referral and provider-matching service, here to help you connect with a provider and begin care within their own independent, HIPAA-compliant practice. Once matched, your provider will guide you through their secure intake and session process.
What should I do if I'm in a crisis or need immediate help?
If you are experiencing a crisis or need immediate support, please call 911 or go to your nearest emergency room. You can also call or text the 988 Suicide & Crisis Lifeline to speak with a trained counselor, 24/7 and free of charge.
START YOUR JOURNEY
Begin Your Path to Wellness
"At Step Towards Wellness, we believe that true healing begins with you. Your mental health journey is unique, and our role is to support and empower you every step of the way. Whether you're seeking clarity, guidance, or deeper healing, we offer a compassionate, client-led approach to mental health care that respects your pace and priorities. Together, we will create a personalized path to wellness tailored to your individual needs, goals, and experiences. Let’s take the first step towards the brighter, balanced life you deserve.”